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Terms & Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
Purchases and Payments
By placing an order with us, you are making an offer to purchase products. We may or may not accept your offer at our discretion. When you place an order, we will send you an order confirmation email. This email is only an acknowledgment and does not constitute acceptance of your order. An agreement for sale will not be formed until we send you a confirmation that the product has been dispatched.
All prices are shown in CAD and are inclusive of VAT at the current rates. We reserve the right to change prices at any time before (but not after) acceptance of your order.
Payment can be made using many payment method options at check-out. By providing your payment details, you confirm that you are authorized to use the payment method and that there are sufficient funds to cover the cost of the transaction.
Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not entirely satisfied, we offer a return policy that allows you to return items within 14 days of delivery for a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Refunds will be processed within 5 to 10 business days of receiving your returned item. The refund will be credited to the original payment method used for the purchase.
Certain types of goods are exempt from being returned, including clearance items, personal care items, and any such specified products.
Shipping & Delivery
We ship to Canada. Shipping costs are calculated at checkout based on weight, dimensions, and destination. Delivery times are estimates and not guaranteed. We are not liable for any delays in receiving your order.
Standard shipping typically takes 3 to 14 business days for domestic orders and [] for international orders. Expedited shipping options may be available at checkout for an additional fee.
Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Privacy
We collect personal information that you voluntarily provide to us when you register on the website, express interest in obtaining information about us or our products, or otherwise contact us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include names, email addresses, postal addresses, phone numbers, and payment information.
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Intellectual Property Rights
The content on our website, including without limitation, the text, graphics, photos, software, and all other content, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may view, download, and print content from the website for your own personal and non-commercial use, provided that you do not modify or delete any copyright, trademark, or other proprietary notices.
You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way, in whole or in part, any of the content on our website without our prior written permission.
All trademarks, logos, and service marks displayed on the website are our property or the property of other third-parties. You are not permitted to use these marks without our prior written consent or the consent of the third party that owns the mark.
Last updated: January 1, 2023